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Conference Programme

Monday 11th June

19:00 NAEP Annual General Meeting


Tuesday 12th June 2018

09:00 Welcome to the NAEP Annual Conference 2018 – Jean Hutfield (Chair of NAEP)

09:10 Conference Chairs Welcome - Roy Lilley

Roy’s position as a former chair of the NHS Trust and a commentator and analyst of healthcare policy has contributed to his unparalleled reach over social media in the NHS. He has been voted the top UK speaker on NHS topics twice and is listed in the Debretts most influential people in healthcare.

09:40 Michael Mandelstam – “Fettering for Discretion”

Michael Mandelstam has provided independent legal training and advice for over 20 years, to NHS bodies, local authorities and voluntary organisations. He has written many legal books on aspects of health and social care, such as equipment, manual handling, community care (including NHS continuing health care), and safeguarding adults - most recently the Care Act 2014: an A-Z of law and practice (2017). Previously, in the 1990s he worked at the Department of Health and, before that, at the Disabled Living Foundation.

10:10 Morning Break and Exhibition Viewing

11:00 Anne Reed, Solicitor and Director, Chilcotts Law

– “Courtroom Scenarios”

Anne is a dual qualified practitioner. A qualified nurse having trained at the renowned St. Thomas’ Hospital in London, Anne achieved the prestigious Nightingale award, followed on by an extensive 17 year NHS career Anne re-qualified as a Solicitor in 2002. A unique and challenging combination of clinical and legal experience led Anne to specialise as a Claimant Clinical Negligence Lawyer. As a skilled litigator and advocate Anne is a progressive and dynamic individual who is challenging and proactive in her approach.

11:30 Louise Shepherd, CEO, Alder Hey Children’s NHS Foundation Trust - “How Will STP’s Have an Impact on Community Equipment Services”

Louise joined Alder Hey as Chief Executive in March 2008 since when she has led it through a major transformation into Europe's only Children's Health Park, designed by and for children and young people and opened by HM The Queen in 2016. The Park aims to provide a unique well being and healing environment for all children and young people and comprises a state of the art specialist children's hospital, dedicated research and education facilities, an innovation centre, clinical research facility and family support and bereavement centre.

Previously CEO of Liverpool Women's Hospital, Louise first joined the NHS as Director of Business Development at Birmingham Heartlands Hospital in 1993 from KPMG, where she spent 4 years as a financial and management consultant to the public sector. A graduate of the University of Cambridge, Louise has a strong interest in the Arts and served on the Board of The Liverpool Philharmonic for 6 years and plays violin for the Liverpool Mozart Orchestra. She was awarded the CBE for services to Healthcare in 2017.


12:00 Lunch and Exhibition Viewing

14:00 Workshops Round 1 (See below for details)

15:15 Afternoon Break and Exhibition Viewing

16:00 Workshop Round 2 (See below for details)

17:15 Speaker - Phil Webster and Pepper - "Back to the Future"

Up until recently Phil had worked for Southend Equipment Service since 1998 and had managed the service for the last 12 years. This has given him a wealth of practical knowledge and understanding of our industry. Phil has now been appointed as Robotics, AI and Technology Lead, which is the first of its kind and demonstrates Southend on Sea Borough Councils commitment to explore this field.

A self-confessed gadget geek, he takes a keen interest in the technical advancements that will impact positivity on the people who use our services. His view is that we will have to adapt our services and commissioning strategies to utilise this new technology. The 4th Industrial revolution is happening right now and he encourages all to play their part in these exciting times.

17:45 Close Day 1

Wednesday 13th June 2018

08:45 Welcome to the NAEP Annual Conference 2018 – Jean Hutfield (Chair of NAEP)

08:50 Conference Chairs Welcome - Roy Lilley

09:00 Paul Burstow, Chair, Social Care Institute for Excellence - "From STPs to ICSs, The Long Road to Integrated Care"

Paul is a social policy expert and former minister of state for social care. He has been appointed as chair of the national improvement agency and independent charity, the Social Care Institute for Excellence.

09:45 Renzo Andrich, Senior Researcher, IRCCS Fondazione Don Carlo Gnocchi, Milano, Italy - "Community Equipment in Europe"

Renzo has a background in Electrical Engineering. Since 1981 he has been working at Fondazione Don Carlo Gnocchi in Milano - a large non-for-profit organization providing care and rehabilitation services to people with disabilities and elderly people from all over Italy - where he currently leads the Assistive Technology Research and Innovation team. He participated as researcher in several European projects - three of them as project leader - and led many national projects in the assistive technology area. He coordinates and teaches in a Postgraduate Course for assistive technology practitioners. He leads the editorial team of the Italian Assistive Technology Portal (SIVA He chairs the European Assistive Technology Information Network (EASTIN and was past President of the AAATE (Association for the Advancement of Assistive Technology in Europe).

10:15 Morning Break and Exhibition Viewing

11:00 Sara Vincent, Senior Medical Device Specialist Devices Safety and Surveillance, MHRA - “MHRA, Who We Are and How We Can Help Each Other”.

“Sara is a Senior Medical Device Specialist at the MHRA. After a start in nursing (many, many years ago), After joining the Civil Service Sara has worked at the MHRA for over 17 years. She has dealt with medical devices as varied as MRI scanners to surgical instruments, as well as devices in the assistive technology area. She deals with the investigation of incidents involving devices on a daily basis. Part of her role also covers providing advice regarding technical and use issues to both manufacturers and users of devices. Sara works in London, but lives in Buckinghamshire with her husband and family.”

11:30 Workshop Round 3

12:45 Lunch and Exhibition Viewing

14:15 Jane North, Transformation Programme Director, Notts County Council - “Turning The Tide: Managing Demand Through Helping People to Live Independent Lives”

Jane is the Transformation Programme Director at Nottinghamshire County Council. She leads on a transformation programme to deliver good outcomes for people despite an ever reducing adult social care budget. Jane began her career working with homeless people and later qualified as a social worker. She has worked on a number of projects in adult social care over the course of her career, including prevention, personalisation and the introduction of the Care Act. Jane is an advocate for social care and the role it plays in helping people have better lives. More recently, Jane has taken a STP lead on person and community centred approaches.

14:45 Workshop Round 4

16:00 Poster Competition /Closing Address / Prize Draw


2018 Conference Workshop Subjects

AskSARA – Insights From Running The UK’s Leading Guided Advice Tool On Equipment For Independent Living - Janet Seward - Partnership Manager, Business Development & Fundraising, DLF / Shaw Trust

Brunel Engineering And Design For Healthcare And Wellbeing: Can We Do It Better?- Dr Massimo Micocci Postdoc Researcher / Gabriella Spinelli, Reader in Design Innovation , Brunel University London

New standards for Children’s Beds - How Do They Affect Us? - Frances Kent. RGN. QN, Clinical Nurse Specialist Lead - Community Equipment Service / Anita Rush MSc (Health Ergonomics) Dip Health Care Studies RGN, Clinical Nurse Specialist Equipment

Finances around Continuing Health Care - Anne Reed, Solicitor and Director, Chilcotts Law

Evidence of the Cost Effectiveness of Community Equipment- Jean Hutfield, Chair of NAEP / Susan Heap, CED Lead, NAEP

Commissioning and Understanding Wheelchair Services - Richard Nicholson, Veritas Health & Social Care Consultancy

Improving the Provision of Children’s Equipment - Alison Docherty, Equipu Project Manager

Potential Legal and Practical Implications – Positive and Negative - of Single-Handed Care - Michael Mandelstam

Telecare (Title TBC) - Paul Finch - TSA Associate / Nathan Downing - TSA Associate

(NAEP reserve the right to alter the conference programme at their discretion.)



British Red Cross photograph supplied by Anthony Upton (British Red Cross)

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